Republic of the Philippines
OFFICE OF THE CITY COOPERATIVE AND DEVELOPMENT
City of Legazpi
CITIZEN’S CHARTER
FRONTLINE SERVICE | STEP BY STEP PROCEDURE | OFFICER/ EMPLOYEE RESPONSIBLE | MAXIMUM TIME OF TRANSACTIONS | DOCUMENTS TO BE PRESENTED BY CLIENTS | AMOUNT OD FEES |
---|---|---|---|---|---|
Assistance to clients / researchers | Queries on how to organize a cooperative | CCDO Officer / Admin Aide I / CCDO Staff | One (1) working day | Free | |
20 mins. | |||||
30 mins. | |||||
10 mins. | |||||
3 hrs. | |||||
Review of registration documents | Received / submit registration documents for review by the City Coop. Dev’t Officer | CCDO Officer | 30 mins. | Cooperative registration documents. | Free |
Endorsed registration documents to Cooperative Development Authority (CDA), Albay Filed Office for corrections. | CCDO Officer / Cooperative Development Authority (CDA) Cooperative Development Agency (CDA) | One (1) working day | Cooperative registration documents. | Free | |
Approval and registration of the proposed cooperative by the Coop. Dev’t. Authority. | |||||
Assistance to regulatory reports | Received cooperative regulatory report requirements | CCDO Officer / Admin Aide I / CCDO Staff | 30 mins. | Coop regulatory reports: – Financial Statement – CARP – Social Audit – Performance Audit – Mandatory Trainings |
Free |
Submit regulatory report documents for checking | CCDO Officer | 20 mins. | Free | ||
Cooperative Development Officer (CDA) | 30 mins. | Free | |||
Review of regulatory report documents, forwarded/ transmitted to Cooperative Development Authority (CDA), Albay Field Office for the issuance of Certificate Compliance. | CDA Cooperative Dev’t Agency | Reviewed regulatory reports: – Financial Statement – CARP – Social Audit – Performance Audit – Mandatory Trainings |
Free | ||
Assistance to BIR Tax exemption | Present approved. Registration documents – CDA Registration – Articles of Cooperation and By-Laws. – Complete BIR Registration form |
(Admin Aide I) CCDO Staff | 20 mins. | Free |
COMPLAINTS: may be filed in writing or you may write to *NOEL E. ROSAL City Mayor
*MS. GINA MARIE A. BELCHEZ City Cooperative Development Officer – Designate
CLIENTS are advised to follow-up the next working day.
SERVICE PLEDGE
“We pledge and commit to foster the creation and growth of cooperatives for promoting self-reliance and harnessing the people’s power for economic development and social justice:.
INQUIRIES, FEEDBACK MECHANISMS, SUGGESTIONS and RECOMMENDATIONS, as well as complaints may be sent to:
*MS. GINA MARIE A. BELCHEZ City Cooperative Development Officer – Designate
*Updates on this charter is on-going.