Republic of the Philippines

OFFICE OF THE CITY COOPERATIVE AND DEVELOPMENT

City of Legazpi

CITIZEN’S CHARTER

Vision:

To actively support the government, other cooperatives and people oriented organizations in promoting cooperatives as a practical means towards sustainable socio-economic-development under a truly just and democratic society

Mission:

To provide optimum social economic benefits to its members, their families and the general public.

FRONTLINE SERVICE STEP BY STEP PROCEDURE OFFICER/ EMPLOYEE RESPONSIBLE MAXIMUM TIME OF TRANSACTIONS DOCUMENTS TO BE PRESENTED BY CLIENTS AMOUNT OD FEES
Assistance to clients / researchers Queries on how to organize a cooperative CCDO Officer / Admin Aide I / CCDO Staff One (1) working day Free
20 mins.
30 mins.
10 mins.
3 hrs.
Review of registration documents Received / submit registration documents for review by the City Coop. Dev’t Officer CCDO Officer 30 mins. Cooperative registration documents. Free
Endorsed registration documents to Cooperative Development Authority (CDA), Albay Filed Office for corrections. CCDO Officer / Cooperative Development Authority (CDA) Cooperative Development Agency (CDA) One (1) working day Cooperative registration documents. Free
Approval and registration of the proposed cooperative by the Coop. Dev’t. Authority.
Assistance to regulatory reports Received cooperative regulatory report requirements CCDO Officer / Admin Aide I / CCDO Staff 30 mins. Coop regulatory reports:
– Financial Statement
– CARP
– Social Audit
– Performance Audit
– Mandatory Trainings		 Free
Submit regulatory report documents for checking CCDO Officer 20 mins. Free
Cooperative Development Officer (CDA) 30 mins. Free
Review of regulatory report documents, forwarded/ transmitted to Cooperative Development Authority (CDA), Albay Field Office for the issuance of Certificate Compliance. CDA Cooperative Dev’t Agency Reviewed regulatory reports:
– Financial Statement
– CARP
– Social Audit
– Performance Audit
– Mandatory Trainings		 Free
Assistance to BIR Tax exemption Present approved.
Registration documents
– CDA Registration
– Articles of Cooperation and By-Laws.
– Complete BIR Registration form		 (Admin Aide I) CCDO Staff 20 mins. Free

COMPLAINTS: may be filed in writing or you may write to *NOEL E. ROSAL City Mayor

*MS. GINA MARIE A. BELCHEZ   City Cooperative Development Officer – Designate

CLIENTS are advised to follow-up the next working day.

SERVICE PLEDGE

“We pledge and commit to foster the creation and growth of cooperatives for promoting self-reliance and harnessing the people’s power for economic development and social justice:.

INQUIRIES, FEEDBACK MECHANISMS, SUGGESTIONS and RECOMMENDATIONS, as well as complaints may be sent to: 

                          *MS. GINA MARIE A. BELCHEZ                                    City Cooperative Development Officer – Designate

*Updates on this charter is on-going.